frequently asked questions

Welcome to the teamsfansshop.com FAQ page. We've compiled answers to some of the most common questions that our customers often ask. If you have a question that is not covered here, please don't hesitate to contact our customer support team at support@teamsfansshop.com. We're here to assist you.

1. What payment methods do you accept?

• We accept payments through Shopify Payments, which includes major credit cards, Apple Pay, Google Pay, and other popular payment methods.

2. Do you offer free shipping?

• Yes, we offer free worldwide shipping on all orders. There are no additional shipping charges.

3. How long does it take to process my order?

• Orders are typically processed within 2-4 business days from the date of purchase. During this time, we prepare and pack your items for shipping.

4. What is the estimated delivery time for my order?

• After processing, you can expect your items to arrive within an estimated 8-10 business days. Actual delivery times may vary based on factors like your location, customs procedures, and local postal services.

5. Are customs duties or taxes included in the price?

• Yes, all prices on our website are all-inclusive and include taxes. We use local currency for each country, making your shopping experience straightforward.

6. What is your return and refund policy?

• We have a 30-day return policy, and we also offer a 5-day refund policy for all Shirts. You can find detailed information in our Return and Refund Policy.

7. Do you cover customs duties or taxes for international orders?

• Yes, we take responsibility for all customs duties or taxes associated with your order, ensuring you won't encounter unexpected costs upon delivery.

8. How can I track my order?

• Once your order is dispatched, you'll receive a shipping confirmation email with tracking information. You can use this information to monitor the progress of your shipment.

9. What should I do if I have a question or concern about my order?

If you have any questions or concerns, please don't hesitate to reach out to our customer support team at support@teamsfansshop.com. We're here to assist you.

We hope these answers help you. If you need further assistance or have additional questions, please don't hesitate to contact us. Your satisfaction is important to us.